Whether you have a burning beauty question or just want to talk all-things skincare, we love to hear from you!

You can reach our customer service team by email at info@thebrandluxe.com. Due to high volume, response time is longer than usual. We do our best to respond to all inquiries within 1-2 business days. We appreciate your patience during this time.

For information regarding your order, please include the order number, and name, address and phone number associated with your order within your email.

General Customer Service

Monday - Friday - 8:30AM - 5:30PM EST
Weekends & Holidays - Closed

Social Inquiries

Please DM us @beautybybrandluxe on Instagram